We can provide routine dental care and urgent or emergency dental care, for patients who are NOT:
- COVID-positive
- suspected to be COVID-positive
- a close contact of a confirmed COVID-19 case, or have not been in isolation with a suspected case in the last 14 days
- exhibiting any symptoms of COVID-19
- international travelers in the last 14 days.
We can provide only urgent or emergency care for patients who are:
- COVID-positive
- suspected to be COVID-positive
- a close contact of a confirmed COVID-19 case, or have been in isolation with a suspected case in the last 14 days
- exhibiting symptoms of COVID-19
- international travelers in the last 14 days only when we can meet the room and PPE requirements
To keep you and our staff safe, our reception staff will require answers to the following questions before we are able to book you an appointment:
- Do you have a fever (>38 degree celsius) or have you felt hot or feverish in the past 14-21 days?
- Do you have a runny nose, sneezing or post-nasal drip?
- Are you having shortness of breath or other difficulties breathing?
- Do you have a cough or sore throat?
- Do you have any other flu-like symptoms such as gastrointestinal upset, headache or fatigue?
- Have you experienced any recent loss of taste or smell?
- Have you been confirmed or suspected as COVID19 positive or have you or anyone in your bubble been in contact with any confirmed COVID19 positive patients?
- DO you have heart disease, lung disease, kidney disease, diabetes or any other auto-immune disorder?
- Have you or anyone in your bubble traveled in the past 14 days to any regions affected by COVID19?
A few other precautions we are taking:
- Our staff will ask that you attend our clinic by yourself to be able to maintain social distancing in our waiting rooms.
- A contact tracing sign in register
- Hand sanitiser on arrival and departure
- High level of protective personal equipment
- Pre-rinse mouthwash
- Minimising aerosol with high vacuum suction, rubber dams and isolite mouthpieces
- Strict protocol on disinfecting and sterilising clinic rooms and public areas
We look forward to looking after all your dental needs. To book an appointment contact us today.